FAQ

Where can I manage my cards?

To manage your cards : 

1- Log in to your Virtual Prepaid Card account

2- Click on "My cards" on the navigation on the left

3- Click on the card you want to manage

You will be redirected to your card details page where you can: 

  • Top-up your card
  • Request your card information
  • Block your card
  • Add/edit your card's name
  • Change your card's color

Where can I find my card transactions?

To check your transactions list:

1- Log in to your Virtual Prepaid Card account
2- Click on "My cards" on the navigation on the left
3- Click on the card you want to check the transactions for
The transaction list will appear next to your card on the right on your computer, or at the bottom on your mobile

Where can I check my card's balance?

To check your card's balance: 

Log in to your Virtual Prepaid Card account
- Click on "My cards" on the navigation on the left
Your card balance appears on your card at the bottom left, if you don't have any funds in your card, your balance will appear as 0 €.